52: Needs Analysis
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Dima and Slava kind of follow up on the discussion of Customer Development in the previous episode and talk about chains of results in assessment of customer needs.
- Other ideas that are connected to what The Four Steps to Epiphany discusses
- Theme corner: Slava's winter of nucleus
- Results chains in needs assesment: inputs - outcomes - outputs activities inputs
The more "whys" the better.
- In education, output of a learning activity (e.g. training on giving feedback) is clearly disconnected from desired impact (supportive culture of effective continuous improvement)
- How does one know if a learning activity is going to lead to the deasired impact?
- How does one know how to do something if they are not an expert in the particular field?
- Reshaping expectations of a customer
